FAQ

General Questions

• Who do you support?
• Are you CQC registered?
• Where do you provide support?

Accessing Support

• How do I arrange support?
• Do I need a referral?
• Is there an age limit?

Costs & Funding

• Do I have to pay?
• Can I use direct payments/personal budgets?

Our Staff

• Are your staff trained?
• Do you carry out background checks?

Services & Activities

• What activities do you offer?
• Do you provide one-to-one support?

Safety & Policies

• How do you keep people safe?
• What if I have a complaint?

Next Steps

• Contact us
• Consultation
• Support plan
• Begin support